Einstein GPT – How Salesforce Has Capitalised On The ChatGPT Hype

March 16th, 2023 Posted by Steve Paul Adoption, AI, Automation, Culture, Data, Insights, Service Automation, Services 0 thoughts on “Einstein GPT – How Salesforce Has Capitalised On The ChatGPT Hype”

Explore the implications of AI in customer relationship management through Salesforce’s Einstein GPT, built with OpenAI’s GPT-3 technology.

Tags: einstein, EinsteinGPT

Customer services representative talking and smiling with a customer on the phone

Customer Services in 2023: What To Expect

January 24th, 2023 Posted by Tina Matthews Adoption, Automation, Culture, Data, Insights, Service Automation, Services 0 thoughts on “Customer Services in 2023: What To Expect”

Learn what the biggest trends in customer services will be, and find out how Trigg can help prepare your business for the year ahead

Tags: Automation, customer services, data, einstein, Marketing Automation, omnichannel, personalisation, privacy, Salesforce, security, service, Service Cloud, trends

Businessman in suit running down a street

5 Tips To Hit The Ground Running In 2023 – Marketing Edition

December 20th, 2022 Posted by Tina Matthews Insights, Media, Retail 0 thoughts on “5 Tips To Hit The Ground Running In 2023 – Marketing Edition”

Looking for ways of making your marketing team as efficient as possible in 2023? Keep reading for our top 5 tips

Tags: Automation, Brand, brand awareness, Brand Purpose, customer loyalty, customer service, Efficiency, einstein, loyalty, Loyalty Management, Marketing, Marketing Automation, Marketing Cloud, Media Cloud, Media Planning, personalisation, process, Salesforce, technology

A person typing on a laptop with cogs with various symbols around it. The cogs include symbols such as an increasing bar chart, two hands shaking, a lightbulb, a group of people, a jigsaw and a magnifying glass

3 Ways To Hit The Ground Running In 2023 – Ops Edition

December 15th, 2022 Posted by Ricky Webber Insights, Media, Retail 0 thoughts on “3 Ways To Hit The Ground Running In 2023 – Ops Edition”

Want to kickstart your business in 2023? Read on for our 3 tips for ops teams.

Tags: 2023, AI, artificial intelligence, einstein, genie, operations, Ops, Platform, Salesforce, salesforce genie, technology

Salesforce Winter 22 Release Notes: What You Need To Know

August 24th, 2022 Posted by Jack Cheng Releases 0 thoughts on “Salesforce Winter 22 Release Notes: What You Need To Know”

We know reading through lengthy Salesforce release notes can be tedious, so we asked our Salesforce experts to pull out their top 7 features from the latest release…

Tags: customer engagement, Customer Relationship Management, Customer Satisfaction, customer service, customer services, einstein, feedback, flow, Release, release notes, sales, Salesforce, salesforce admin, salesforce consultant, salesforce consultants, salesforce flow, salesforce mobile, winter 22

Salesforce Summer 22 Release Notes: What You Need To Know

April 28th, 2022 Posted by Billy Liddle Releases 0 thoughts on “Salesforce Summer 22 Release Notes: What You Need To Know”

We know reading through lengthy Salesforce release notes can be tedious, so we asked our Salesforce experts to pull out their top 10 features from the latest release…

Tags: customer engagement, Customer Relationship Management, Customer Satisfaction, customer service, customer services, einstein, feedback, flow, Pardot, Release, release notes, sales, Salesforce, salesforce admin, salesforce consultant, salesforce consultants, salesforce flow, salesforce mobile, summer 22

Posts tagged "einstein"

Einstein GPT – How Salesforce Has Capitalised On The ChatGPT Hype

Customer Services in 2023: What To Expect

5 Tips To Hit The Ground Running In 2023 – Marketing Edition

3 Ways To Hit The Ground Running In 2023 – Ops Edition

Salesforce Winter 22 Release Notes: What You Need To Know

Salesforce Summer 22 Release Notes: What You Need To Know

INSIGHTS

Recent Posts

Archives

Tags

Categories

ABOUT US

WHAT WE DO

PRODUCTS

INSIGHTS