Our top 5 features coming to Experience Cloud in Winter’22

We’re pretty excited that the Salesforce Winter ’22 release is upon us, so much so we wanted to get involved. Our team of certified Salesforce consultants here at Trigg Digital, are going to be sharing their favourite features of each platform. Let’s talk all things Experience Cloud!

Charni Wiggins, an experienced Salesforce Administrator, shares her top 5 favourite features and updates coming to Experience Cloud in Winter’22. To access these yourselves, check your salesforce instance and click the maintenance tab: https://status.salesforce.com/

1. Feature: Microsite Template and the new Lead form Component

Introducing the Microsite template. Save the hassle of deploying a full site and utilise the new microsite template to be able to gather lead data directly from your site. 

How: Microsite template, available with Salesforce CMS in Enterprise, Performance, Unlimited, and Developer editions.

Find out more here: https://help.salesforce.com/s/articleView?id=release-notes.rn_experiences_microsites.htm type=5&release=234

2. Redirect Users Within an Experience Cloud Site

Add page redirects to Experience Cloud site pages to improve the user experience and strengthen your SEO solution. 

How: add source and target URLs to a CSV file that you can upload to your site’s Experience Workspace. Aura and LWR sites via Lightning Experience and Salesforce Classic in Enterprise, Performance, Unlimited, and Developer editions.

Find out more here: https://help.salesforce.com/s/articleView?id=release-notes.rn_experiences_url_redirects_internal.htm&type=5&release=234&language=en_US

3. Feature: Security: Hide more personal information user fields

Become more GDPR friendly with the ability to hide personal data in user records from portal and partner users. Salesforce considers 20 user fields to include personal information. 

How: To implement this setting, in User Management Settings, add or remove the PersonalInfo compliance category for any field.

Find out more here: https://help.salesforce.com/s/articleView?id=release-notes.rn_experiences_sharing_mask_user_record_fields.htm&type=5&release=234

4. Update: Security: Create Sharing Rules to Retain and Control Guest Users’ Product Access

Sharing rules are now available to be created for unauthenticated guest access while ensuring guest users do not lose access to Products. 

How: This setting cannot be changed and was made available in Winter ’22.

Find out more here: https://help.salesforce.com/s/articleView?id=release-notes.rn_experience_cloud_sales_products_guest_users_access.htm&type=5&release=234

5. Fine-Tune Your LWR Sites with New Branding Properties

Get the look and feel of the site you would like to achieve with more design customising capabilities including size, shape and colour of buttons and input fields, headings, body text and links. 

How: LWR sites via Lightning Experience and Salesforce Classic in Enterprise, Performance, Unlimited, and Developer editions, mobile and desktop. 

Find out more here: https://help.salesforce.com/s/articleView?id=release-notes.rn_experiences_lwr_refine_branding.htm&type=5&release=234

Find out more about the Salesforce Winter ‘22 release here.

The team at Trigg Digital are here to help. With a focus on being friendly and accessible, highly cost-effective and with a laser-sharp focus on maximising your ROI, we pledge to optimise CRM processes to grow your business. Get in touch on +44 203 239 8492 or at hello@triggdigital.com