Einstein GPT – How Salesforce Has Capitalised On The ChatGPT Hype

March 16th, 2023 Posted by Steve Paul Adoption, AI, Automation, Culture, Data, Insights, Service Automation, Services 0 thoughts on “Einstein GPT – How Salesforce Has Capitalised On The ChatGPT Hype”

Explore the implications of AI in customer relationship management through Salesforce’s Einstein GPT, built with OpenAI’s GPT-3 technology.

Tags: einstein, EinsteinGPT

Kao Data & Trigg Digital Partnership

March 13th, 2023 Posted by Steve Paul News, Sales Automation, Service Automation 0 thoughts on “Kao Data & Trigg Digital Partnership”

We’re excited to announce our partnership with Kao Data to improve CX with Salesforce Sales, Service and Experience Cloud!

two women in a hotel lobby with overlaid text 'Travel Tech Trends 2023'

The Top 5 Tech Trends Set To Shape The Travel, Transport And Hospitality Industry In 2023

March 9th, 2023 Posted by Tina Matthews Adoption, Automation, Culture, Data, Insights, Service Automation, Services, Transport, Travel and Hospitality 0 thoughts on “The Top 5 Tech Trends Set To Shape The Travel, Transport And Hospitality Industry In 2023”

Learn how retail businesses are being transformed with Salesforce Genie

Tags: AI, artificial intelligence, CRM, Customer Satisfaction, hospitality, hospitality industry, Industry News, industry trends, Marketing Cloud, Sales Cloud, Salesforce, Service Cloud, Tech, technology, transport, Transport Industry, travel, travel industry, trends, TTH

The Salesforce Genie rabbit flying in the sky with their magic wand

How Salesforce Genie Is Changing The Face Of Retail

February 16th, 2023 Posted by Steve Paul Adoption, Automation, Culture, Data, Insights, Service Automation, Services 0 thoughts on “How Salesforce Genie Is Changing The Face Of Retail ”

Learn how retail businesses are being transformed with Salesforce Genie

Tags: Automation, CRM, Customer Satisfaction, genie, Marketing Automation, Marketing Cloud, personalisation, Retail, Salesforce, salesforce genie, technology

Customer services representative talking and smiling with a customer on the phone

Customer Services in 2023: What To Expect

January 24th, 2023 Posted by Tina Matthews Adoption, Automation, Culture, Data, Insights, Service Automation, Services 0 thoughts on “Customer Services in 2023: What To Expect”

Learn what the biggest trends in customer services will be, and find out how Trigg can help prepare your business for the year ahead

Tags: Automation, customer services, data, einstein, Marketing Automation, omnichannel, personalisation, privacy, Salesforce, security, service, Service Cloud, trends

On Demand Webinar: What Sales, Service and Marketing leaders can learn from marketplaces

September 2nd, 2020 Posted by Dom Neau Retail, Sales Automation, Service Automation, Webinars 0 thoughts on “On Demand Webinar: What Sales, Service and Marketing leaders can learn from marketplaces”

If you can’t beat ‘em, join ‘em.

Learn how the world’s biggest marketplaces leverage data to fuel growth.

What Sales, Service and Marketing leaders can learn from marketplaces, featuring 3 senior guest speakers from eBay, Gumtree and Salesforce. Customer expectations are changing, and they are voting with their wallets. The winners are those offering the greatest choice and best service. Being smart with your data is more important than ever. If you want to hear how the very best in the industry leverage data to fuel growth, then this webinar promises to be unmissable. In this webinar, you’ll learn:-