Service Automation Archives - Trigg Digital

Posts in Service Automation

Your Pathway to Agentic CRM Success

November 14th, 2024 Posted by Agentforce, AI, Automation, Data, Marketing Automation, Sales Automation, Service Automation 0 thoughts on “Your Pathway to Agentic CRM Success”

We had a blast at Trigg HQ this week chatting all things @Salesforce #Agentforce with our very own CTO, Mark Hartnady, and CEO, Steven Paul!

On Demand Webinar: AI and Salesforce Einstein for Service

May 30th, 2024 Posted by AI, Automation, Implementation, Service Automation, Webinars 0 thoughts on “On Demand Webinar: AI and Salesforce Einstein for Service”

Start small, Start now.

How aware are you of the pre-built Generative AI features in Salesforce Service Cloud? Need some help getting started?

Trigg and Salesforce hosted a webinar where we revealed insights into how pre-built Generative AI features included in Salesforce Service Cloud can be deployed across your service operations, from enhancing self-service experiences on your website’s help page, to boosting agent productivity in your contact centre with pre-built tools available today.

We covered:

  • Prebuilt AI ‘Actions’: Ready to be deployed in your Salesforce Service Cloud org (no code!)
  • Conversational AI example: Pre-purchase/post-service interaction
  • Generative Search: Connecting to knowledge in and outside of Salesforce
  • Conversation catch-up: Generative Summary of an interaction passed to an Agent
  • ​​​Reply recommendations: Using Generative AI for your Agents
  • Post-Call Efficiency: Saving time using Generative call wrap up

With actionable strategies to successfully implement AI into your Service Cloud implementation and transform your Customer Service experiences.

Watch the on-demand webinar today to unlock the potential of Salesforce Einstein AI for Service excellence.

Speakers

Steven Paul

Steven Paul
CEO
Trigg Digital

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 Sophia Farrag
Senior Functional Consultant

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Wayne Lees
Enterprise Account Executive, Service Cloud

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Daryoush Moezzi
Regional Vice President

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Fill in the form below for immediate access to our on-demand webinar

AI and Salesforce Einstein for Service. Start small, start now.

May 15th, 2024 Posted by AI, Events, Insights, News, Service Automation, Services 0 thoughts on “AI and Salesforce Einstein for Service. Start small, start now.”

We’ll share valuable insights & real-world examples on how to design & deploy winning sales processes, powered by guidance, coaching & AI.

5 Tips To Exceed Your Sales Targets In 2023

April 17th, 2023 Posted by Adoption, Automation, Data, Insights, Sales, Sales Automation, Service Automation, Services, Technology 0 thoughts on “5 Tips To Exceed Your Sales Targets In 2023”

Want to make 2023 the year you smash your sales targets? Get the most out of your sales teams this year with our 5 top tips.

ASOS: The Latest Retailer Delving Into Retail Media

March 30th, 2023 Posted by Adoption, Automation, Culture, Data, Insights, Service Automation, Services 0 thoughts on “ASOS: The Latest Retailer Delving Into Retail Media

Discover how ASOS has leveraged its retail media network to provide targeted ads and increase customer engagement with the help of a new partnership.

Retail Trends For 2023 – Salesforce Edition 

March 23rd, 2023 Posted by Adoption, Automation, Culture, Data, Insights, Service Automation, Services 0 thoughts on “Retail Trends For 2023 – Salesforce Edition 

Find out what 2023 has in store for the retail industry, and how Salesforce can help you and your business thrive.

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Einstein GPT – How Salesforce Has Capitalised On The ChatGPT Hype

March 16th, 2023 Posted by Adoption, AI, Automation, Culture, Data, Insights, Service Automation, Services 0 thoughts on “Einstein GPT – How Salesforce Has Capitalised On The ChatGPT Hype”

Explore the implications of AI in customer relationship management through Salesforce’s Einstein GPT, built with OpenAI’s GPT-3 technology.

Kao Data & Trigg Digital Partnership

March 13th, 2023 Posted by News, Sales Automation, Service Automation 0 thoughts on “Kao Data & Trigg Digital Partnership”

We’re excited to announce our partnership with Kao Data to improve CX with Salesforce Sales, Service and Experience Cloud!

two women in a hotel lobby with overlaid text 'Travel Tech Trends 2023'

The Top 5 Tech Trends Set To Shape The Travel, Transport And Hospitality Industry In 2023

March 9th, 2023 Posted by Adoption, Automation, Culture, Data, Insights, Service Automation, Services, Transport, Travel and Hospitality 0 thoughts on “The Top 5 Tech Trends Set To Shape The Travel, Transport And Hospitality Industry In 2023”

Learn how retail businesses are being transformed with Salesforce Genie

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How Salesforce Genie Is Changing The Face Of Retail 

February 16th, 2023 Posted by Adoption, Automation, Culture, Data, Insights, Service Automation, Services 0 thoughts on “How Salesforce Genie Is Changing The Face Of Retail ”

Learn how retail businesses are being transformed with Salesforce Genie

INSIGHTS