Explore the implications of AI in customer relationship management through Salesforce’s Einstein GPT, built with OpenAI’s GPT-3 technology.

Learn how retail businesses are being transformed with Salesforce Genie

Learn how retail businesses are being transformed with Salesforce Genie

Learn what the biggest trends in customer services will be, and find out how Trigg can help prepare your business for the year ahead

In today’s blog, we’re looking at how the process used can impact the success of a Salesforce project, focusing on the four most common ways that problems with your processes can cause the implementation to fail.

In an industry that is constantly changing, it is crucial to stay on top of the latest movements. In this blog, we identify the 3 most impactful trends to watch out for in TTH over the next 6-12 months.

Both of these platforms hold huge potential for marketers, yet many marketers struggle to make either work for them. We’ve identified the 5 key reasons this happens and found the solutions that could prevent it from happening altogether, so you can make the most of all that Salesforce has to offer.

For online marketplaces, building a community of loyal sellers is the key to survival. Here we take a look at 7 of the best online marketplaces, focusing on their seller loyalty strategies.

We know a thing or two about subscription businesses. So, in the interest of sharing our expertise, we’ve pulled together 5 ways you can boost your subscription business through CRM.

When it comes to building a brand, encouraging genuine customer engagement can be easier said than done. We’ve combined the expertise of our awesome retail team with some stellar examples of brands that are doing it right to form an 8-step guide to maximise your customer engagement…