The Rise of AI in Advertising

August 16th, 2023 Posted by Steve Paul Adoption, Automation, Data, Media, Sales, Sales Automation 0 thoughts on “The Rise of AI in Advertising”

Discover AI’s game-changing impact on advertising with Salesforce’s innovative solutions. Enhance personalisation, optimise voice search, and boost your efficiency today.

Tags: customer engagement, customer experience, Salesforce, trends

5 Tips To Exceed Your Sales Targets In 2023

April 17th, 2023 Posted by Steve Paul Adoption, Automation, Data, Insights, Sales, Sales Automation, Service Automation, Services, Technology 0 thoughts on “5 Tips To Exceed Your Sales Targets In 2023”

Want to make 2023 the year you smash your sales targets? Get the most out of your sales teams this year with our 5 top tips.

Tags: CRM, customer engagement, customer experience, Salesforce, trends

ASOS: The Latest Retailer Delving Into Retail Media

March 30th, 2023 Posted by Steve Paul Adoption, Automation, Culture, Data, Insights, Service Automation, Services 0 thoughts on “ASOS: The Latest Retailer Delving Into Retail Media”

Discover how ASOS has leveraged its retail media network to provide targeted ads and increase customer engagement with the help of a new partnership.

Tags: Retail, Salesforce, trends

Retail Trends For 2023 – Salesforce Edition

March 23rd, 2023 Posted by Tina Matthews Adoption, Automation, Culture, Data, Insights, Service Automation, Services 0 thoughts on “Retail Trends For 2023 – Salesforce Edition ”

Find out what 2023 has in store for the retail industry, and how Salesforce can help you and your business thrive.

Tags: Retail, Salesforce, trends

Einstein GPT – How Salesforce Has Capitalised On The ChatGPT Hype

March 16th, 2023 Posted by Steve Paul Adoption, AI, Automation, Culture, Data, Insights, Service Automation, Services 0 thoughts on “Einstein GPT – How Salesforce Has Capitalised On The ChatGPT Hype”

Explore the implications of AI in customer relationship management through Salesforce’s Einstein GPT, built with OpenAI’s GPT-3 technology.

Tags: einstein, EinsteinGPT

two women in a hotel lobby with overlaid text 'Travel Tech Trends 2023'

The Top 5 Tech Trends Set To Shape The Travel, Transport And Hospitality Industry In 2023

March 9th, 2023 Posted by Tina Matthews Adoption, Automation, Culture, Data, Insights, Service Automation, Services, Transport, Travel and Hospitality 0 thoughts on “The Top 5 Tech Trends Set To Shape The Travel, Transport And Hospitality Industry In 2023”

Learn how retail businesses are being transformed with Salesforce Genie

Tags: AI, artificial intelligence, CRM, Customer Satisfaction, hospitality, hospitality industry, Industry News, industry trends, Marketing Cloud, Sales Cloud, Salesforce, Service Cloud, Tech, technology, transport, Transport Industry, travel, travel industry, trends, TTH

The Salesforce Genie rabbit flying in the sky with their magic wand

How Salesforce Genie Is Changing The Face Of Retail

February 16th, 2023 Posted by Steve Paul Adoption, Automation, Culture, Data, Insights, Service Automation, Services 0 thoughts on “How Salesforce Genie Is Changing The Face Of Retail ”

Learn how retail businesses are being transformed with Salesforce Genie

Tags: Automation, CRM, Customer Satisfaction, genie, Marketing Automation, Marketing Cloud, personalisation, Retail, Salesforce, salesforce genie, technology

Customer services representative talking and smiling with a customer on the phone

Customer Services in 2023: What To Expect

January 24th, 2023 Posted by Tina Matthews Adoption, Automation, Culture, Data, Insights, Service Automation, Services 0 thoughts on “Customer Services in 2023: What To Expect”

Learn what the biggest trends in customer services will be, and find out how Trigg can help prepare your business for the year ahead

Tags: Automation, customer services, data, einstein, Marketing Automation, omnichannel, personalisation, privacy, Salesforce, security, service, Service Cloud, trends

Best Practices For Your CRM Centre of Excellence

July 28th, 2022 Posted by Steve Paul Adoption, Marketing Automation, Sales, Services 0 thoughts on “Best Practices For Your CRM Centre of Excellence”

Check out this week’s blog for 3 steps to building a CRM centre of excellence…

Tags: best practice, centralised, centre of excellence, change, change management, COE, communications, compliance, consultants, CRM, customer engagement, customer experience, Customer Relationship Management, Customer Satisfaction, customer service, customer services, decentralised, governance, Innovation, planning, product management, quality assurance, reducing risk, Salesforce, support, tiger team, training

Building A CRM Centre Of Excellence: 3 Steps

July 19th, 2022 Posted by Steve Paul Adoption, Marketing Automation, Sales, Services 0 thoughts on “Building A CRM Centre Of Excellence: 3 Steps”

Check out this week’s blog for 3 steps to building a CRM centre of excellence…

Tags: best practice, centralised, centre of excellence, change, change management, COE, communications, compliance, consultants, CRM, customer engagement, customer experience, Customer Relationship Management, Customer Satisfaction, customer service, customer services, decentralised, governance, Innovation, planning, product management, quality assurance, reducing risk, Salesforce, support, tiger team, training

Posts in Adoption

The Rise of AI in Advertising

5 Tips To Exceed Your Sales Targets In 2023

ASOS: The Latest Retailer Delving Into Retail Media

Retail Trends For 2023 – Salesforce Edition

Einstein GPT – How Salesforce Has Capitalised On The ChatGPT Hype

The Top 5 Tech Trends Set To Shape The Travel, Transport And Hospitality Industry In 2023

How Salesforce Genie Is Changing The Face Of Retail

Customer Services in 2023: What To Expect

Best Practices For Your CRM Centre of Excellence

Building A CRM Centre Of Excellence: 3 Steps

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